Assured to Delight
We want you to be genuinely happy with your Nishchit Gifting order. Here's how returns, cancellations and refunds work.
Cakes, flowers, and other perishable items cannot be returned or exchanged once delivered, for hygiene and freshness reasons. If a perishable item arrives damaged or significantly different from what was ordered, contact us within 24 hours with photos and we'll make it right.
Unopened, unused non-perishable items can be returned within 3 days of delivery. Contact hello@nishchitgifting.com to initiate a return before sending anything back.
Orders can be cancelled before they're dispatched for preparation. Once a hamper has been packed or personalised, it can no longer be cancelled.
Since payment for your order is arranged directly with our team after your enquiry is confirmed, any approved refund is processed back to you via the same payment method within 5-7 business days.
Items with a custom name, message, or branding cannot be returned or exchanged unless they arrive damaged or with an error on our part.